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Our Story Our Pricing How It Works Request a Free Demo Request a Free Demo Welcome to the BeckonCall blog! Join hundreds of clinicians and practice managers. Get tips to find success in your practice. We’ve Got Your Back — Together We Can Put Physicians First By Dr. Becker , Oct 9, 2017 11:23:29 AM Tweet Continue reading 0 Comments Topics: clinical communication , physician-first , beckoncall Hey Doc: Bad Clinical Communication Processes are Sucking Time Out of Your Day — Here’s How to Fix It By Dr. Becker , Oct 2, 2017 3:21:21 PM Tweet As a physician, time is your most valuable asset. Continue reading 0 Comments Topics: clinical communication , physician-first , beckoncall Healthcare is Failing Physicians – And That's Why I Created BeckonCall By Dr. Becker , Sep 25, 2017 11:39:06 AM Tweet Continue reading 1 Comment Topics: clinical communication , physician-first , beckoncall Avoid These Common Pitfalls When Collecting Patient Financial Responsibility By James Riviezzo , Jul 10, 2017 6:00:00 AM Tweet Patients are more invested than ever before in their healthcare. That’s good news, but here’s the fine print: the growing trend towards high deductible plans means that patients who use such plans bear more of the financial burden. And for the downright bad news? It’s up to you, dear clinician, to collect patient financial responsibility. That’s when things get awkward. Continue reading 0 Comments Topics: Collections , Debt , Patient Finances The Truth about WannaCry and the Healthcare Ransomware Attack By Tim Lytle , May 19, 2017 7:15:28 AM Tweet Late last week significant healthcare institutions - along with telecommunications, government, and education - were crippled by a rapidly spreading ransomware attack. Unlike more well known data breaches, ransomware attacks are not based on the value of compromised data to those who should not have access to it - for example, selling a list of usernames and passwords, or stolen credit card data. Ransomware attacks exploit the value of the compromised data to those who should have access to it. In some cases last week, holding medical records hostage, demanding a ransom from medical institutions. After gaining access to a vulnerable system, malicious software is able to encrypt the data on the physical machine, as well as network shares, while at the same time attempting to infect other systems on the same network. Once encrypted the files are only accessible to those that have the encryption key. It’s that key these data kidnappers offer to provide - for a price. The truth is that last week’s ransomware shouldn’t have affected anything. Continue reading 0 Comments How-To Respond to Crises in Your Medical Practice By Dr. Becker , Apr 4, 2017 9:44:04 AM Tweet So much of what we do revolves around communication. That topic is a focus of this blog, largely because we at the company are building a communications tool. Which got us thinking about the importance of good communication when things go wrong. That, in turn, led us to thinking about crises in general - how people respond and how crises can be managed. As we looked around the web and crisis management articles, we pulled some common themes and suggestions, and compiled them here. You’re running a medical practice, so of course we’re not going to tell you and your team how to handle acute medical situations. And any crisis tends to require a similar process as in a medical emergency, so nothing here will be too new. Even so, and even though we’re not a PR firm, we hope that this will be a useful reminder that other situations may come up and help you prepare for them. Continue reading 0 Comments Topics: Practice Profitability [New from BeckonCall] - Easier Filtering for Message Logs By Admin , Mar 31, 2017 11:30:32 AM Tweet We are excited to announce brand new updates to the BeckonCall message logs! As you know, all of your practice’s communications using the BeckonCall app are documented and accessible, should you ever need to recreate a situation for legal purposes or otherwise. But now, your message logs are simpler to use and more actionable than ever! Continue reading 0 Comments Topics: New Features 7+ Apps Every Medical Practice Manager Should Know By Dr. Becker , Mar 27, 2017 10:43:59 AM Tweet We love mobile technology here at BeckonCall. It’s what we do, it’s all we think about. Sometimes, though, we spend so much time working on our mobile platform that we don’t come for air to give props to other people out there making cool apps. So, knowing that we’re all working to make your job as a practice administrator easier and more efficient, here are a few apps we think are worth checking out for you and your providers. Continue reading 0 Comments Topics: Practice Profitability Patient Engagement: How to Make Your Practice Magnetic By Dr. Becker , Mar 13, 2017 5:20:06 PM Tweet Good medical care can’t be a one-way street. Patients must engage in their own care, being proactive in minimizing the risk of problems where possible and adhering to prescribed therapies when things do go wrong. In addition to the primary goal of improving health, good patient engagement has the added benefit of building the relationship between your practice and the people coming to you for care. This has the potential to boost retention and referrals, making patient engagement programs a good business decision, as well. Furthermore, in the age of value-based care, improving outcomes is a critical piece of reimbursement. And when patients take control of their health, outcomes improve. Continue reading 0 Comments Topics: Practice Profitability Feature Update: Simpler On-Call Scheduling By Admin , Mar 8, 2017 4:07:20 PM Tweet Now it’s even easier to create and update your call schedules using BeckonCall! Continue reading 0 Comments Topics: New Features Previous Next All posts Subscribe to Email Updates The State of Communication in Healthcare 2017 The complete guide to improving communication in your practice Download the free ebook Is it time to cut the cord on your answering service? Find out if your answering service is hurting patient care and frustrating your clinicians. Take the quiz About Our Story News Blog Contact Us BeckonCall Our Pricing How It Works Getting Started Success Stories FAQ Customers Sign In Support Privacy Policy Terms of Service Contact a physician © BeckonCall 2024 Schedule Your BeckonCall Demo BeckonCall saves us a lot of phone calls and data errors, which means it's saving us a lot of time. The on-boarding process was quick and very easy too, the app is super intuitive. BeckonCall saves us time and money overall. It has made our practice more efficient and productive.” — Dr. Arya Nabavieh Managing Partner, Desert...